AI-Driven Growth in Field Service Management
Transformative Year for ServicePower
In 2025, ServicePower, a leader in providing field service management solutions, celebrated a transformative year characterized by significant growth and advancements in AI technology. The company reported impressive double-digit revenue growth and enhanced operational excellence, which were major highlights of the year.
Strategic Workforce Expansion
To bolster its momentum, ServicePower expanded its workforce by nearly 50%, mainly hiring new talent focused on research and development. This strategic pushing forward reflects a commitment to advancing AI and enhancing the company’s platform offerings. Frank Gelbart, CEO of ServicePower, acknowledged the year as a breakthrough, indicating pride in the team’s accomplishments and excitement for future developments.
Acquisitions Fueling Innovation
ServicePower’s growth was further propelled by the strategic acquisitions of Inveniam and PlusOne Solutions, which fortified its standing in computer vision-powered inspections and contractor compliance automation. These acquisitions allowed for enhanced intelligence and accuracy throughout the service supply chain, denoting a significant uptick in the company’s capabilities.
Market Expansion and AI Innovations
In 2025, ServicePower made notable strides in various domains, including major appliances, electronics, retail, warranty, insurance, and property management. These movements were driven by increasing demand for computer vision technology and AI-enabled automation in utilities and telecom sectors. One significant initiative introduced was the On-Demand Home Services Cloud, marking a revolutionary step in reimagining service deliveries with the first fully automated, AI-driven field service platform.
Industry Recognition and Future Outlook
Through multiple enterprise wins and expanded deployments, ServicePower solidified its reputation as a trusted partner for organizations looking to modernize their field operations. It was recognized as a Major Player in the IDC MarketScape for AI-Enabled Field Service Management for its excellence in intelligent scheduling and workforce optimization. As ServicePower strides into 2026, it carries a strong momentum, focusing on AI advancements to foster smarter and more connected service experiences.
About ServicePower
ServicePower is recognized as a global leader in AI-powered field service management software, assisting enterprise organizations in achieving operational efficiencies and cost savings. Its solutions optimize workforce productivity while enhancing the experiences of customers, contractors, and employees. Partnered with notable Fortune 500 companies, ServicePower delivers scalable, intelligent field service solutions that revolutionize field operations and uplift customer journeys. The company, headquartered in McLean, Virginia, operates throughout the US and EMEA.