AI Tools to Navigate Layoffs

In a troubling week for Microsoft, the announcement of 9,000 layoffs resonated deeply within the company. Amidst this, Matt Turnbull, an executive producer at Xbox Game Studios Publishing, shared his perspective on how AI could support those transitioning out of their jobs through a LinkedIn post, prompting mixed reactions.

Turnbull’s message was somewhat controversial, especially coming from someone who appears to have retained his position during this wave of layoffs. He advised those affected not to feel isolated and to engage with tools like Microsoft Copilot and ChatGPT to alleviate the emotional and cognitive burdens associated with job loss. He acknowledged the strong sentiments tied to AI but pushed forward with the idea that these tools could facilitate smoother transitions.

He offered specific AI prompts aimed at recently laid-off individuals, recommending ways to leverage LLMs for crafting resumes and planning subsequent career steps. One such prompt suggested was: “Act as a career coach. I’ve been laid off from a [role] in the game industry. Help me build a 30-day plan to regroup, research new roles, and start applying without burning out.” This highlights how AI can provide structure and clarity during a tumultuous period.

The online community’s response was largely critical, with many feeling Turnbull’s advice was ill-timed or trivializing of the real emotional struggles faced by those affected. His post was shared and discussed widely on platforms like Bluesky and LinkedIn, where feedback reflected the discomfort many felt regarding the practicality of using AI in such personal situations.

Turnbull ultimately deleted his post within hours of publishing, indicating the sensitive nature of blending technology with personal hardship in the workplace. While AI undoubtedly has capabilities that can facilitate career navigation, the emotional landscapes surrounding job loss often require greater sensitivity than algorithmic support can provide.