Software 2.0
Software that is written in the language of machine learning and artificial intelligence, which learns from data and improves over time to perform complex tasks such as natural language processing, pattern recognition, and prediction.
Areas of application
- Facial recognition
- Natural language processing
- Pattern recognition
- Prediction
- Chatbots
- Customer service
Example
A chatbot powered by Software 2.0 can understand and respond to customer queries in natural language, without requiring explicit programming rules.