Staff Seek AI Upskilling Amid Training Gaps

Recent research has highlighted a notable disparity between the desire for artificial intelligence (AI) training and the availability of such training for employees in Ireland. According to a survey conducted by recruitment agency Hays Ireland, a striking 80% of Irish workers expressed a keen interest in upskilling in AI. However, only 16% reported having received any form of training in this domain.

Current Usage of AI Tools

The survey revealed that over 70% of respondents currently do not utilize AI tools or technologies in their roles, primarily due to a lack of understanding and absence of workplace training. This disconnect suggests that organizations may be missing out on leveraging AI’s potential benefits.

Organizational Support for AI Development

Although 88% of the organizations surveyed have not placed restrictions on the use of AI at work, more than half indicated they do not offer any training or support for employees to utilize AI technologies effectively. This lack of support may hinder employees’ ability to engage with AI tools, despite recognizing their potential to enhance creativity, productivity, and decision-making.

Future AI Usage Plans

Looking forward, 62% of organizations plan to enable employee access to AI tools, albeit with monitored usage to alleviate privacy and accountability concerns. Surprisingly, only 8% of respondents are considering allowing unmonitored use of these technologies.

Call for Structured Upskilling Programs

Maureen Lynch, the Managing Director of Hays Ireland, emphasized the urgent need for organizations to bridge the gap between employee interest in AI and the actions taken by employers. “Allowing employees to engage with AI without the proper tools and skills can lead to risks such as underutilisation or potential misuse of these innovative technologies and tools,” Lynch noted.

She highlighted that prioritizing structured upskilling programs would empower teams to maximize AI’s full potential, enabling both personal and organizational growth in this technology-driven era.