OpenAI ChatGPT Realtime API: End of Human Customer Service?

In the video titled “OpenAI ChatGPT Realtime API: End of Human Customer Service?” by Mervin Praison, the host explores the capabilities of the new OpenAI Realtime API, showcasing how it allows for seamless real-time interactions in applications. The video covers features like function calling for external data, memory storage, and multiple voice options. The host provides step-by-step instructions on setting up the API, integrating it into applications, and demonstrates its functionality with various examples, emphasizing its potential to revolutionize customer service.