In a fascinating exploration of augmented intelligence, Martin Keen and Cedric Clyburn from the IBM Technology YouTube channel delve into the evolving dynamics between Retrieval Augmented Generation (RAG) and agentic AI for large language models (LLMs) at the TechXchange event in Orlando. The video, titled “RAG vs Agentic AI: How LLMs Connect Data for Smarter AI,” highlights the complex interplay of these technologies.

In essence, agentic AI represents a revolutionary stride in AI that allows AI systems to perceive their environments, make decisions, and execute actions with minimal human intervention, akin to an orchestra conductor guiding unique instruments. Keen and Clyburn adeptly illustrate this concept through relatable scenarios like coding assistants functioning as mini developer teams that enhance efficiency in tasks like code architecture, implementation, and review, which demonstrates the potential of agentic AI in everyday applications such as support ticket handling and automated query responses.

On the other hand, RAG is shown as a pivotal tool in streamlining data integration into LLMs by employing a dual-phase system—an offline phase for knowledge ingestion and indexing, and an online phase for on-demand retrieval and generation. This method promises minimized misinformation by providing LLMs with the most relevant chunks of data from vast knowledge bases. Such a system is praiseworthy for its organized method of curating and querying data to avoid the pitfalls of data saturation and redundancy, thus maintaining performance and managing costs effectively.

The pair acknowledge a challenge: scalability and maintaining reliable access to external information to prevent AI “hallucinations” or erroneous outputs, a point critiqued by Clyburn and Keen. They emphasize that while RAG can significantly aid decisions by filtering relevant data, its complexity can lead to increased costs and reduced accuracy as data volume grows. The prompt for more deliberate data curation is well reasoned, with suggestions like open-source tools such as Docling for data conversion, enhancing data quality and ensuring relevancy in queries.

Through this rich dialogue, the importance of hybrid recall and context engineering is underscored, supporting the view that combining various data retrieval approaches ensures a coherent and precise context, ultimately optimizing AI accuracy and cost-efficiency. Keen and Clyburn’s transparent acknowledgment of the system’s challenges creates a balanced narrative, illustrating the nuanced reality of deploying these advanced AI systems. The video concludes on a cautiously optimistic note, nodding to the potential of local models to manage costs and retain data sovereignty.

The analytical discussion presented by Keen and Clyburn offers insightful perspectives into not just the promising advancements but also acknowledges the intricate challenges facing AI technology. Ultimately, the conversation is a timely reminder of the judicious blend of technology and detail-oriented problem-solving required for future-ready AI applications.

IBM Technology
Not Applicable
December 10, 2025
Learn more about agentic RAG here
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